Managers see the van — customers still call asking for ETA
Fleet Tracking for Field ServiceTrack the van. Notify the customer.
Track the van. Notify the customer.
Close the job.
Real-time GPS, customer live tracking links, AI-assisted dispatch, and job completion — all in one system. Built for service businesses with 3 to 30 vehicles.
The GapFleet tracking shows you where the van is.
Fleet tracking shows you where the van is.
It doesn't finish the job.
Traditional GPS tools are built for fleet managers. Your customers, dispatchers, and back office are still left stitching things together.
Dispatch uses a separate tool from tracking
Arrival is not tied to the job record or proof of service
Invoicing and payment live in yet another system
What SmartFront Does Differently
From booking to payment — one connected system.
GPS is not a standalone module. It's one step in a workflow that starts when a customer books and ends when they pay.
1
Booking
Customer books online or by phone
2
Dispatch
AI assigns nearest available tech
3
Route
Optimized route sent to driver
4
Live Tracking
Customer gets SMS with real-time map
5
Arrival Proof
GPS logs on-site arrival
6
Completion
Job marked done, photos captured
7
Payment
Invoice sent, payment collected
That's not fleet tracking. That's revenue-connected operations — and it's why SmartFront exists.
Capabilities
Customer-facing visibility. Not just fleet-manager dashboards.
Customer Live Tracking Links
Every dispatch includes a real-time tracking URL. Customers watch the van approach on a map — like rideshare, but for your business.
Automatic Arrival Alerts
SMS and voice notifications in English and Spanish when your team is approaching. Customers text back to confirm or reschedule.
Live Vehicle Positions
Real-time GPS updates every 20–60 seconds. See every van, truck, and technician on the map.
ETA Calculation
Automatic ETA based on real-time vehicle position and traffic. No manual calls. No guessing.
Arrival Proof & Attendance
Every stop, every arrival, every completion — logged automatically from GPS. No clipboards. No manual check-ins.
AI Dispatch Assistant
Tell your assistant "send the nearest tech to 123 Main St" and it finds the best available driver, creates the route, and notifies the customer.
Built for Your Industry
GPS for field-service teams, not enterprise logistics.
Your customer should never have to call asking where the technician is.
HVAC
Route techs to emergency calls. Notify homeowners on arrival.
Plumbing
Dispatch nearest plumber. Prove on-site time for warranty jobs.
Cleaning
Track cleaning crews across properties. Log arrival and departure.
Electrical
Coordinate multi-tech jobs. Customers see who is coming and when.
Pest Control
Optimize route density. Reduce windshield time between stops.
Appliance Repair
Give customers a tracking link instead of a 4-hour window.
Hardware & Migration
Keep your current tracker — or start fresh.
No rip-and-replace required. Pipe your existing GPS data into SmartFront and turn on customer tracking and dispatch workflows today. Replace hardware only when you're ready.
Plug & Track
From $49$0/mo for 10 years
Pre-configured GPS module with built-in cellular. Plug into any vehicle, start tracking in minutes. No SIM cards, no activation fees.
Pro Fleet
From $80~$3/mo data
Commercial-grade GPS tracker with backup battery, IP67 waterproofing, and OBD-II diagnostics. For fleets that need maximum reliability.
Bring Your Own
$0Existing plan
Already have Verizon Connect, Samsara, or another GPS provider? Connect it to SmartFront and layer on customer tracking, dispatch, and payments — without replacing hardware.
How We Compare
Telematics platforms vs. field-service operating system
Incumbents are strong at fleet compliance, safety, and telematics depth. SmartFront is built for what happens after location data exists — customer experience, dispatch, and job completion.
| Capability | Traditional Fleet GPS | SmartFront |
|---|---|---|
| Customer live tracking links | Usually separate or add-on | Built in — every dispatch |
| SMS arrival notifications | Typically requires extra tools | Built in, bilingual |
| AI dispatch assistant | Not typically available | Built in |
| Booking + GPS + payments | Often 3+ separate systems | One system |
| Customer-facing arrival experience | Not the primary focus | Core to the product |
| Monthly cost per vehicle | $20–45 typical | $0–3 |
| Long-term contracts | Common (12–36 months) | None |
Return on Investment
The savings go way beyond software cost.
Replacing a $30/vehicle subscription saves money. Eliminating status calls, dispatcher overhead, and billing delays saves much more.
Fewer inbound calls
Customers see real-time tracking instead of calling to ask where the tech is.
Less dispatcher interruption
AI assigns the nearest tech. Dispatchers handle exceptions, not routine assignments.
Better on-time arrivals
Optimized routing and real-time ETA keep your team on schedule and customers informed.
Cleaner proof of service
GPS-logged arrival and departure. No disputed hours. No missing records.
Faster cash collection
Job completion triggers invoice and payment in the same system. No re-entry.
More 5-star reviews
Automatic review requests after completed jobs. Happy arrivals turn into public proof.
Turn GPS into customer experience
and faster cash collection.
One system for booking, dispatch, tracking, payments, and reviews. Replace 2–4 tools, not just a fleet bill.